Bank of Saint Lucia - Assistant Manager – Card Services
The Bank of Saint Lucia Limited is a dynamic and professional financial services institution and is currently seeking applications from suitably qualified individuals to fill the following position of:
ESSENTIAL DUTIES & RESPONSIBILITIES
Duties include but are not limited to the following:
Prepare and submit reports and recommendations to Manager - Card Services on the Issuing Business.
Monitor cardholder day-to-day transaction reports.
Ensure daily reconciliation of credit card reports.
Manage the ordering of International Debit Card (IDC) and Credit Card plastics, Card Carriers and other controlled items needed for the Issuing Business.
Monitor the editing and completion of BIN Forms and any other forms for Card Products.
Review all management specific reports generated by 4C’s and the Bank.
Generate and analyse the following reports:
- Usage reports for IDC/Credit Cards
- Revenue reports for IDC/Credit Cards
Ensure policies and procedures for Issuing are updated as necessary.
Ensure Issuing Projects are completed and submitted by the stipulated deadline.
Post Immediate Credit Card Payments daily.
Maintain liaison with St. Lucia Workers’ Credit Union on the Co-Branded Cards.
Ensure timely invoicing and receipt of settlement from the St. Lucia Workers’ Credit Union.
Co-ordinate and lead projects on the growth of the Issuing Business.
Assist the Manager with marketing initiatives/ideas.
Bachelor’s degree in Banking or Business Administration.
Minimum of five (5) years’ experience in the card payment industry
Minimum of two (2) years’ experience at a supervisory level.
Medium level proficiency in Microsoft Office Suite.
Detail and Results oriented
Ability to lead a team.
Ability to engage customers, identify sales opportunities, and provide solutions.
Ability to be assertive.
Ability to maintain composure and focus under pressure.
Ability to maintain exceptional verbal and written communication skills with a keen ability to anticipate the next step.
Sharp, resilient and professional with the ability to think ahead and independently solve problems in a fast-paced, deadline-driven environment.
Maintain a high level of confidentiality and integrity in carrying out assignments.
PLEASE PROVIDE CURRICULUM VITAE WITH REFERENCES BY: Friday, 16th December, 2022
Application for the position of Assistant Manager – Card Services
Bank of Saint Lucia Limited
P.O. Box 1860, Castries, St. Lucia