Bank of Saint Lucia Limited - SME Manager

Closed
Sep 4
2 min read

The Bank of Saint Lucia Limited is a dynamic and professional financial services institution that is currently seeking applications for suitably qualified individuals to fill the position of: SME MANAGER

ESSENTIAL DUTIES & RESPONSIBILITIES

Identify and pursue opportunities to grow the SME portfolio.
Develop and implement strategies to attract new SME clients.
Build strong relationships with existing and potential SME customers.
Manage and grow a portfolio of SME clients to meet revenue and profitability targets.
Work closely with internal teams (e.g.,credit risk, compliance, operations, and Recoveries) to ensure seamless service delivery.
Provide feedback to product teams on SME needs to inform product development
Lead and mentor a team of SME officers or relationship managers.
Set performance goals, conduct evaluations, and support professional development.

QUALIFICATIONS/EXPERIENCE REQUIRED

Bachelor’s degree in Banking, Management, Accounting, or related field.
A minimum of five (5) years’ experience in lending, credit assessment, and portfolio management.
A minimum of four (4) years’ experience leading a team.
Demonstrated experience in credit assessment, loan underwriting, and portfolio management is essential.
Extensive knowledge in relation to the products and services offered by the Bank and/or financial services industry.
Experience in analyzing and interpreting financial reports and legal documents.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Extensive knowledge of Core Director Banking Software.
Medium level of expertise in Microsoft of Office Suite (MS Word, Excel, PowerPoint).

BEHAVIOURAL ATTRIBUTES/SKILLS

Results and detail-oriented approach
Proactive and confident
Ability to maintain composure and focus under pressure.
Ability to engage customers and identify sales opportunities.
Ability to influence and motivate a team to achieve targets.
Ability to build strong strategic relationships, foster stakeholder engagement, create new partnerships, and drive a culture of collaboration and innovation.
Strong negotiation skills.
Strong decision making and problem solving abilities.
Strong financial analysis and credit writing skills.
Strong understanding of market trends, customer needs, and the competitive landscape within SME financing.
Strong communication and interpersonal skills.
Sharp, resilient, and professional with the ability to think ahead and independently solve problems in a fast-paced, deadline-driven environment.
Maintain a high level of confidentiality and integrity in carrying out assignments.