Blue Sky Luxury - Reservations Sales Agent (Apply Now!!)
Updated: Sep 21, 2021
Blue Sky Luxury, formerly Tropical Villas (St. Lucia) Ltd., is the leading Luxury Holiday Home and Property Management company in St. Lucia. We are currently expanding our Reservations Department and are looking for dynamic individuals to join our Reservations Team.
The Reservations Sales Agent will be the company’s primary liaison with guests and agents and will work with all team members to ensure that all guests and stakeholders receive excellent customer service.
KEY DUTIES & RESPONSIBILITIES
Have in-depth knowledge of our portfolio of Luxury Holiday Homes and sites and attractions in St. Lucia
Manage all guest enquiries
Manage all aspects of guest bookings including the collection of payments
Manage any cancellations in keeping with the company’s cancellation policy
Liaise with all stakeholders: Homeowners, Tour Operators, Agents, Property Managers/ Concierges and Guests
Motivated to meet and exceed personal objectives, including sales revenue and productivity targets
Develop and encourage repeat business through outstanding guest service
Prepare all required reports for Management
Provide the Marketing Team with the relevant information about the villas to ensure they can market the villas effectively
Ensure that Marketing Material is shared with all stakeholders as required
5 day work week, which will include some weekends and public holidays
Associate Degree from an accredited College/University in the following areas: Business, Marketing, Hospitality, Tourism or equivalent combination of education and experience.
2 to 3 years professional experience in a related field would be beneficial.
Working knowledge of the Hospitality Industry.
Previous experience working with a Reservations Soft ware &/or Sales Experience would be an asset.
Valid Driver’s License would be required.
Excellent communication and interpersonal skills
Excellent customer service skills
Strong negotiating and problem-solving skills
Excellent time management skills
Keen attention to detail
Friendly & outgoing personality
Works well independently and as part of a team
Must be proactive and adapt to change
Proficient in MS Office Suite
Required documents for submission: Application Letter, Certified Copies of Certificates, Certificate of Character, Two Reference Letters and CV.
Deadline: 27 September 2021
Applications for the post of Reservations Sales Agent may be hand delivered to the Blue Sky Luxury office at Cap Estate, Saint Lucia or sent via Email to: firstname.lastname@example.org Only suitable qualified candidates will be contacted.