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LUCELEC - Corporate Communications Officer (Internal Communications)

Updated: Aug 11, 2021



An opportunity exists within the Corporate Communications Department, Sans Souci to fill the position of Corporate Communications Officer (Internal Communications) The Corporate Communications Officer will be accountable to the Corporate Communications Manager with the primary responsibility to assist in managing the Company's international communications. Some of the primary responsibilities of this role include but will not be limited to:

  • Plans and directs the work programme of the Corporate Communications Assistant (Internal Communications), communicating job expectations, monitoring and appraising job results, coaching and setting targets to drive productivity to achieve business results.

  • Develops and executes strategy change management and communication plans to drive the behavioural and cultural change that support effective strategy implementation.

  • Develops and executes communication strategies and plans to keep LUCELEC's employees, informed of the Company's strategy, policies,plans and initiatives.

  • Supports managers and supervisors on effective internal communication by providing middle managers with regular cascaded talking points and monitoring cascaded communication results to ensure messages are flowing effectively through the organization.

  • Develops, produces and edits internal communication materials (flyers, bulletins, newsletters, presentations, and audio-visual materials) for distribution to employees to keep them informed, engaged and focused on what matters.

  • Manages the Company's intranet and other internal communication technologies and platforms to ensure effective communication within the organization, to improve employee engagement and to drive the behavioral and cultural changes that support effective strategy implementation.

  • Develops and manages systems for effective feedback from employees, analytics for the various communication channels, and reports on actionable insights to adjust internal communication strategies and messaging, as necessary.

  • Assists in the development and management of the annual budget of the Department to ensure the achievement of its goals and objectives and to ensure that funds are expended in accordance with approved work programmes.

  • Plans, designs, conducts and/or commissions research and analysis as necessary, to understand internal perceptions, determine levels of employee awareness and engagement, and the internal environment as inputs into the communication planning process and to evaluate the effectiveness of communication strategies and plans, and internal awareness campaigns.

  • Researches and conducts interviews with staff on Company projects and initiatives to gather information for the preparation of internal publications.

  • Oversees and monitors media production agencies and publishers/printers on contracted work related to areas of responsibility to ensure effective compliance with the relevant contractual obligations.

  • Takes or makes arrangement for event photography at Company activities to facilitate the efficient documentation and publication ofcontent which accurately reflect/support the brand of the Company.

  • Develops and makes presentations to inform, motivate, persuade and educate employees on various subjects pertaining to Company operations, programmes and initiatives.

  • Updates the Corporate Communications Manager on operational matters by providing briefings as necessary, and submitting quarterly internal communication and engagement reports to enable timely responses to issues and the implementation of improvement measures.

  • Performs any other job-related duties as may be assigned.

THE IDEAL CANDIDATE MUST POSSESS QUALIFICATIONS AND EXPERIENCE

  • Bachelor's Degree in Media and Communication, Public Relations, Marketing or associated field with at least 3 years related experience in a lead role; OR

  • A Global Communication Certification Council's Communication Management Professional (CMP) Certificate (equivalent to eight (8) years of experience and 40 hours of training OR six (6) years of experience, two (2) years of education, and 40 hours of training accumulated within the last two years).

KNOWLEDGE, SKILLS AND ABILITIES

  • Sound understanding of communication theory, principles and practice (including Communication Ethics, Communication Research and Analysis, Communication Strategy and Engagement, Consistency and Strategic Implementation, and Communication Measurement).

  • Broad job knowledge and/or technical expertise relevant to the job, and ability to provide sound advice.

  • Sound knowledge in media relations, marketing communication, employee relations, executive communication, community relations,government relations, investor relations, customer relations, client relations, crisis communication, corporate social responsibility, and advocacy relations.

  • Strong organizational, change management, research and negotiation skills.

  • Sound visual communication and data visualisation, presentation skills, social media and website content management and analytics,project management, vendor and agency contract relations, RFP process management, managing volunteers, special events planning/ management, photography and relationship building.

  • Excellence in strategic thinking, verbal and written communication, report writing, copy editing, communication management,communication planning, measurement (research and evaluation).

  • Sound understanding of media production and practice including scripting and storyboarding, directing and lighting, video editing and graphics.

  • Expertise in design, layout and colour principles and practice, and use of professional graphics and layout software.

  • Proficiency in audio recorder and microphones, understanding of audio editing software and video editing software, and skill in using SLR camera.

  • Excellent people and stress management skills.

  • Strong leadership and management skills and ability to inspire and motivate staff.

  • Excellent team player with effective interpersonal skills and a high level of emotional intelligence.

  • Expertise in business productivity software including Microsoft Office (Word, Excel, Power Point), website and social media content management and analytics software.

  • Ability to speak the Kwéyòl language effectively.

  • Ability to integrate Company core values throughout all business practices.

  • Ability to effectively develop and maintain relationships with management, staff, and stakeholders at all levels.

APPLICATION If, after reading the above, you believe that you are the ideal candidate, we would like to hear from you. Please submit your application by sending a cover letter and resume addressed to our Senior Human Resources Manager on our career portal at https://lucelec.catsone.com/careers Deadline for receipt of applications - Friday, August 13, 2021

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